Terms and Conditions limo55 — Complete Guide for All Users

Welcome to limo55. This platform is operated and managed by the limo55 team, dedicated to providing a safe, fair, and enjoyable online gaming experience for all users in Malaysia.

These Terms and Conditions ("Terms") govern your access to and use of the limo55 website, gaming platform, mobile app, and all related services we provide. These Terms should be read together with Privacy Policy and Responsible Gaming Policy ours, which also forms part of this overarching agreement.

Continued use of the limo55 platform after any amendments to the terms constitutes acceptance of the revised terms. If you disagree with any part of these terms, please stop using the platform immediately and contact our support team to close your account.

Use of the limo55 platform is restricted to individuals who meet all of the following eligibility requirements:

• Age 21 years and above at the time of registration and during continued use of the platform.
• Not subject to any legal, court, or regulatory prohibition that prevents participation in gambling or online gaming activities.
• Registering using genuine, accurate, and complete personal information — not false, borrowed, or unauthorized details.
• Acting on your own behalf and not under the instruction or interest of any unknown third party.
• Not classified as an individual susceptible to problem gambling or enrolled in the self-exclusion program of any gaming platform.

Limo55 takes child protection extremely seriously. Any attempt by a minor to register or use this platform will result in immediate account closure and, where necessary, further action in accordance with applicable laws.

Each user is only permitted to hold one (1) active account on the limo55 platform at any time. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts and the freezing of all funds involved.

During the registration process, you are required to provide the following information accurately and in full:

• Full name as per valid identity card or passport
• An active and reachable Malaysian mobile number
• A valid and active email address
• A strong password — at least 8 characters combining uppercase letters, lowercase letters, and numbers

You are solely responsible for maintaining the confidentiality of your account login details. limo55 will not be held liable for any losses arising from unauthorized access caused by a user's own failure to protect their password.

If you suspect your account has been accessed by an unauthorized party, please contact the limo55 support team via live chat immediately. limo55 recommends that users enable two-factor authentication (2FA) for an additional layer of account protection.

A Know Your Customer (KYC) process may be required to verify your identity before a withdrawal is processed. Documents that may be requested include a copy of your identification card, proof of current address, and proof of the payment method used.

Limo55 supports a variety of secure and trusted deposit and withdrawal methods for the convenience of Malaysia users, including online bank transfers (FPX), local e-wallets such as Touch 'n Go eWallet and GrabPay, and various internet banking options.

Deposit Policy:

• The minimum deposit is as stated on the Deposit and may vary depending on the payment method selected.
• All deposits will be credited to your limo55 account within the stipulated timeframe once payment is confirmed.
• Only payment methods registered in your own name are permitted — payments made on behalf of third parties are not accepted.
• Limo55 does not charge any processing fees for deposits; however, payment providers may impose their own charges beyond our control.

Withdrawal Policy:

• Withdrawals will only be processed to a bank account or e-wallet registered under the same name as your limo55 account.
• Withdrawal processing time ranges from 5 to 15 minutes depending on your VIP membership tier.
• Daily minimum and maximum withdrawals are subject to limits set according to your current VIP tier.
• Limo55 reserves the right to request additional verification before approving large withdrawal amounts as part of our standard security procedures.

Limo55 offers a wide range of exciting bonuses and promotions for both new and existing members. All promotional offers are subject to the specific terms and conditions stated in each respective offer. It is the user's responsibility to read and understand the terms of each promotion before claiming it.

General Bonus Terms:

• Every bonus carries a wagering requirement (rollover) that must be fulfilled before a withdrawal can be made.
• Bonuses may only be claimed once per user, household, or IP address unless otherwise stated.
• Limo55 reserves the right to cancel any bonus claimed through unauthorized means or in violation of promotional guidelines.
• Bonuses are non-transferable between accounts and cannot be converted directly to cash without first meeting the wagering requirements.
• Maximum betting limits while using bonus funds may apply to ensure fairness for all players.

Bonus Abuse Prohibition:

Any attempt to exploit the limo55 bonus system through methods such as arbitrage betting, multiple account usage, coordination between users, or any method deemed unfair by management will result in bonus cancellation, account closure, and freezing of the funds involved.

All games available on the limo55 platform — including slot games, fish shooting games, table games, and live games — use a random number generator (RNG) certified by recognized independent auditing bodies. This ensures every game round is truly random and cannot be manipulated by any party.

Games provided through third-party providers such as Pragmatic Play, PG Soft, Jili Games, and Evolution Gaming are subject to each provider's own rules in addition to limo55's Terms. In the event of any conflict, limo55's Terms shall apply unless otherwise stated.

• Minimum and maximum betting values for each game are as displayed within the respective game interface.
• Any game outcome recorded in the limo55 system is final and may not be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption or connection failure during a game, limo55 will endeavor to resolve the matter in the fairest manner possible based on available system records.
• The use of automated software (bots), scripts, or any third-party tools that provide an unfair advantage in games is strictly prohibited.

As a member of the limo55 community, you agree to use this platform in a responsible and respectful manner. The following conduct is strictly prohibited and may result in immediate disciplinary action:

• Using offensive, abusive, or threatening language toward other users or limo55 support staff.
• Attempting to hack, disrupt, or exploit any part of the limo55 platform's technical infrastructure.
• Spreading false or misleading information about limo55 to other users or the public.
• Engaging in any activity that violates applicable local or international laws.
• Using your limo55 account for money laundering, fraud, or any financial criminal activity.
• Sharing access to your account with another individual or allowing a third party to use your account.

Limo55 cooperates fully with relevant authorities in investigations related to unlawful activity. Any account suspected of involvement in illegal activity will be frozen immediately while an investigation is conducted.

Limo55 reserves the right to suspend, freeze, or close any user account without prior notice where there is reasonable cause to do so. Causes that may result in such action include but are not limited to:

• Violation of any section of these Terms and Conditions
• Suspected fraudulent activity, money laundering, or platform abuse
• Failure to complete the KYC process within the stipulated timeframe
• Requests from competent authorities
• Holding multiple accounts in breach of the one-account-per-user policy

Users may close their own account at any time by contacting the limo55 support team. Any remaining balance in an account closed at the user's own request (and where all applicable conditions have been met) will be processed for withdrawal in accordance with standard procedures.

The limo55 platform is provided on an "as is" and "as available" basis. While we make every effort to ensure continuous availability and optimal performance, limo55 makes no express or implied warranties that the service will always be free from interruptions, errors, or technical failures.

Limo55 shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from:

• Service disruptions or platform downtime that cannot be avoided
• Gaming losses that are an inherent risk of online gaming activity
• Decisions made by users based on information displayed on the platform
• Unauthorized access to your account resulting from your own negligence in safeguarding your password
• Delays or failures in transaction processing caused by third parties such as banks or payment providers

Limo55's maximum liability to any user under any circumstances shall not exceed the total amount deposited by that user in the 30 days preceding the relevant claim.

Limo55 reserves the right to amend, add, or remove any provision of these Terms and Conditions at any time at our sole discretion. Notice of changes will be displayed on this page with an updated date.

It is the user's responsibility to review this page periodically. Continued use of the platform after the stated update date constitutes acceptance of the amended terms.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising in connection with these Terms or the use of the limo55 platform shall first be resolved through voluntary negotiation. If a resolution cannot be reached, the matter may be referred to an alternative dispute resolution body agreed upon by both parties.